Larry Wilson Live with Pete Batrowny - Engaging Frontline Supervisors: Techniques that Work in the Real World...
We all know the first line supervisor is key to so many things.
But what is the best way to develop or improve this group: classroom training, virtual or remote training or one on one?
If you promote from within should the new supervisor be with a new crew?
How much training, just on health and safety, should a company be considering for new frontline supervisors?
And what about their leadership-how does middle management factor in?
So many questions, and only so many people who have been there and can answer them from a practical vs. a theoretical perspective.
Peter Batrowny is one of those people. He has had lots of hands on experience training and coaching first line supervisors. Perhaps more than anyone I know. This is not to say that you will necessarily agree with everything Peter says. But he will have an answer based on experience and he can tell you how well it worked.
He can also tell you whether he would do it again the same way if he could go back.